Royale Club - Terms & Conditions
Enrollment

  • To enroll as a 3-star RC member, one-time shopping of Rs. 5000 is required or payment of a nominal fee of Rs. 500
  • To enroll as a 5-star RC member, one-time shopping of Rs. 10000 is required or payment of a nominal fee of Rs.750
  • To enroll as a 7-star RC member. one-time shopping of Rs. 15000 is required or payment of a nominal fee of Rs. 1000

Shopping Bonus Redemption

Shopping Bonus can only be earned or redeemed on non-sale or non-discounted items. Except in the case of Member's only offers - where an exception is made and shopping bonus can be redeemed on a member's only offer item.

If redeeming bonus on Kapsons.com:
  • Log in as a Royale Club Member on www.kapsons.com/royaleclub. Your username is your regitered 10-digit mobile number and your password is a 6-digit number messaged to you at the time of enrollment. If you cannot find your password please click on 'forgot password' for assistance.
  • After logging in, Add products to your bag as desired
  • View your shopping bag - click the button 'Redeem Membership Bonus'. An OTP will be sent to your registered mobile number - Enter it in the designated box.
  • You will be asked to enter the amount of shopping bonus you wish to redeem - Enter the amount in the designated box.
  • Process the order normally.

If redeeming bonus in-stores:
  • At the time of billing, please inform the cash counter executive (CCE) that you wish to redeem your bonus.
  • The CCE will find out your bonus amount and you can then tell the CCE how much you wish to redeem at that moment.
  • If the store does not have a numeric keypad , then the Cash-Counter-Executive will generate an OTP (One-Time-Password) immediately.
  • On receiving the OTP on your registered mobile number, please share it with the CCE.
  • Your order will be processed normally.

A 3-Star member can start availing his discounts after a minimum accumulated shopping of Rs. 7500. His discount slabs are as follows:
Bonus discount slab:
  • Rs. 7500 - 25000: 5%
  • Rs. 25001 - 50000: 6%
  • Rs. 50001 - 75000: 7.5%

A 5-Star member can start availing his discounts after a minimum accumulated shopping of Rs. 25000. His discount slabs are as follows:
Bonus discount slab:
  • Rs. 25000 - 50000: 6%
  • Rs. 50001 - 75000: 7.5%
  • Rs. 75001 - 100000: 10%

A 7-Star member can start availing his discounts after a minimum accumulated shopping of Rs. 50000. His discount slabs are as follows:
Bonus discount slab:
  • Rs. 50000 - 75000: 7.5%
  • Rs. 75001 - 100000: 10%
  • Rs. 100001 - 150000: 12.5%

Sale discount items, any scheme purchase bills shall not be added into the membership account.
Redemption of bonus shopping rewards can not be done on merchandise bought on SALE.

Coupon Redemption
  • Birthday and Special-Day coupons are valid for birthday month and Special-Day month.
  • General coupons are valid for exactly 365 days from the date of issue.
  • During sale period, all discount vouchers will be reduced to 5%.
  • To avail a coupon discount the process is the same as 'Shopping Bonus Redemption'.
  • Members can avail their birthday discount "15 days before and 15 days after" from their respective birthday dates.

Renewal

General Renewal
  • On renewal, all shopping rewards will be carried forward to the next cycle automatically.
  • On renewal, all discount coupons are reissued for the next period of one year.
  • Membership can be renewed online or by visiting any of our store.

Upgradation
  • A member can choose to upgrade their membership to higher categories.
  • It is mandatory to redeem all the shopping rewards in the current membership card in order to get a new card of a higher category. Because no bonus shopping rewards will be carried over to the new category card
  • A new application form will be required to be filled.
  • A member can request for complimentary upgradation of his/her membership category after 1 year.

Validity
  • Membership is valid for lifetime from the day of enrollment.
  • No two schemes can be clubbed together on one bill except the coupon discounts which can also be used during Sale period.
  • Birthday and Anniversary coupons are valid from "15 days before and 15 days after" the special days.
  • During sale period, the coupon discount vouchers will be reduced to 5% Membership needs to be renewed within its active period i.e. 1 Year and bonus to be availed as all benefits offered would become null and void after the expiry of the membership term.
  • Sale discount items, any scheme purchase bills shall not be added into the membership account.
General
  • Members are requested to furnish their details (mobile number, address and email id and also intimate us in case any change in contact details throughout the membership period.
  • Members can transfer their membership to anyone else only at the time of renewal.
  • Kapsons shall not be liable and responsible for any unauthorized and/or fraudulent purchase/s made using this E Gift Voucher. The holder of this E Gift Voucher shall be solely responsible for the safe custody of the E Gift Voucher and the credentials mentioned on it.
  • To avail Royale Club benefits, it is compulsory to disclose your registered mobile number at the time of billing.
  • For suggestions and complaints, mail us from your registered email id at our email id i.e. rc@kapsons.com.
  • Kapsons reserves the right at any time, without notice, to add/alter/change/ or vary any or all of these terms and conditions or to replace, entire or in part, this offer by another offer, whether similar to this offer or not, or to withdraw it altogether.
  • The use of the membership card constitutes acceptance of terms and conditions laid by the management from time to time.
Refer & Earn
  • Each member can refer upto 5 people as Royale club Members.
  • If a referred person agrees to become a Member, then the referring member will get Rs. 500 shopping bonus added to his account.
  • A minimum shopping of Rs. 5000 is mandatory to become a member of royale club. However, the referred member gets the same membership at a welcome discount of Rs. 500 - Hence, Only for Rs. 4500.
  • No Kapsons employee or any member of their family can become members of the royale club.
  • Customer cannot use one mobile number for multiple reference coupons.